---
title: "Step 4: Raise a Support Ticket"
canonical: "https://cloudmonitor.ai/docs/installing-cloudmonitor/step-4-raise-support-ticket/"
description: "Step 4 of the standard install: raise a Support Ticket on our Helpdesk so we can run health checks on historic cost data and issue your Power BI credentials."
---

To initiate the configuration of your deployment and processing of cost metadata, please **create a Support Ticket** on our Helpdesk. After completing our health checks on historic costs, we will provide you with the credentials needed to connect Power BI to the newly installed Engine. 

  

You should have completed [**_Step 3, 'Configure Permissions._**](/docs/installing-cloudmonitor/step-3-configure-permissions/)' If you need guidance on this step, our [helpdesk article](/docs/installing-cloudmonitor/step-3-configure-permissions/) offers detailed instructions and can be referenced 

  

if you've already completed it.

  

To raise a ticket, <a href="#chatbox">open the chat widget</a> and our team will help you get started.

  

  

  

  

**Index:**

-   [Overview](/docs/installing-cloudmonitor/instructions-installing-cloudmonitor-start-here/)
-   [Step 1: Download the CloudMonitor Analytics Engine in Azure](/docs/installing-cloudmonitor/step-1-download-cloudmonitor-analytics-engine-azure/)
-   [Step 2: Configure Synapse](/docs/installing-cloudmonitor/step-2-configure-azure-synapse/)
-   [Step 3: Configure Permissions](/docs/installing-cloudmonitor/step-3-configure-permissions/)
-   Step 4: This article
-   [Step 5: Download and Connect Power BI to the CloudMonitor Analytics Engine](/docs/installing-cloudmonitor/step-5-download-connect-power-bi-cloudmonitor-analytics-engine/)
-   [Step 6: Configure the Admin App, Cost Groups and Budgets](/docs/installing-cloudmonitor/step-6-configuring-service-principal-admin-app-access/)