CloudMonitor Data Security Statement

1.0 Security 

1.1 Communication Security. CloudMonitor uses advanced technology to maintain internet and data security. Information is protected using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered Users in your organization.

1.2 Log in/Session Security. CloudMonitor provides each User in your organization with a unique user name and password that must be entered each time a User logs on. CloudMonitor issues a session “cookie” only to record encrypted authentication information for the duration of a specific session. The session “cookie” does not include either the username or password of the user. CloudMonitor does not use “cookies” to store other confidential user and session information, but instead implements more advanced security methods based on dynamic data and encoded session IDs.

1.3 Hosting Security. CloudMonitor is hosted in both Amazon Web Services and Windows Azure environments that use advanced technology and encryption to prevent interference or access from outside intruders.

2.0Information Uses

2.1 Acceptable Use:

  • CloudMonitor uses information collected to provide you with the services you request.
  • CloudMonitor may use information collected to provide you with additional information about the Company’s Services, partners, promotions, and events.
  • CloudMonitor may use information collected to improve the Company’s Web sites and Services.

2.2 Unacceptable Use. CloudMonitor does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes. CloudMonitor may share information collected with other companies that work on CloudMonitor’s behalf. 

3.0 Customer Data
3.1 Submission. Customers of CloudMonitor Inc. may electronically submit data or information to the Company’s services (“Customer Data”).
3.2 Use. CloudMonitor will not review, share, distribute, or reference any such Customer Data except as provided in the CloudMonitor Terms of Service Agreement,
or as may be required by law. In accordance with the CloudMonitor Master Subscription Agreement, CloudMonitor may access Customer Data only for the
purposes of providing the services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as
may be required by law.
3.3 Confidentiality. CloudMonitor will treat all Customer data as Confidential under the following provisions in section 4.
4.0 Confidentiality
4.1 Definition of Confidential Information. “Confidential Information” means all information disclosed by a Customer to CloudMonitor, whether orally or in
writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of
disclosure. Customer Confidential Information includes all data collected by CloudMonitor while accessing Customer account through the use of Customer
provided credentials and/or received while in the act of performing CloudMonitor services.

However, Confidential Information does not include any information that (i) is or becomes generally known to the public without breach of any obligation owed to
the Customer, (ii) was known to CloudMonitor prior to its disclosure by the Customer, (iii) is received from a third party without breach of any obligation owed
to the Customer, or (iv) was independently developed by CloudMonitor

4.2. Protection of Confidential Information. CloudMonitor will use the same degree of care that it uses to protect the confidentiality of its own confidential
information of like kind (but not less than reasonable care).
4.3 Access to Confidential Information. Except as otherwise expressly authorized, CloudMonitor will limit access to Confidential Information of the Customer to
CloudMonitor and its employees and contractors who a) need that access for purposes consistent with the Service Agreement and b) have signed confidentiality
agreements with CloudMonitor
4.4 Compelled Disclosure. CloudMonitor may disclose Confidential Information of the Customer to the extent compelled by law to do so, provided CloudMonitor
gives the Customer prior notice of the compelled disclosure (to the extent legally permitted) and reasonable assistance, at the Customer’s cost, if the Customer wishes
to contest the disclosure.

For more information, please contact [email protected].

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