Frequently asked questions
Common questions about CloudMonitor.
A starting point for product, pricing, security, and deployment questions. For anything not covered here, open a ticket on the Support Helpdesk.
Product
Product
Do we host any infrastructure in our Azure tenancy?
No — zero infrastructure in your tenancy. CloudMonitor runs entirely in our Microsoft Fabric tenancy: no Power BI Premium, PPU or F-SKU capacity for you to license, no Hubs deployment, no Azure resources to manage. The annual license covers the Fabric capacity we run for you. Your team gets a hosted SaaS URL and Power BI reports — that is the whole footprint on your side.
What does CloudMonitor do?
CloudMonitor is an Azure-native FinOps platform. It reads your Azure billing via FOCUS, pre-builds the Power BI reports your finance and engineering teams need, and runs an optimization engine that surfaces savings recommendations.
Which clouds does it support?
Microsoft Azure. AWS read-only support is on the Q3 2026 roadmap.
How long does install take?
Most customers are live within 15 minutes. The slowest step is usually getting access approval through change management.
Pricing
Pricing
How is pricing calculated?
Fixed annual license tied to your annual Azure consumption (ACR), not a percentage of spend and not per seat. Starter $6,000, Professional $14,000, Enterprise $30,000, Contact Us for $5M–$50M ACR. See the pricing page for full tiers and inclusions.
Can we buy through Azure Marketplace?
Yes — at launch, CloudMonitor is sold through the Azure Marketplace as a transactable, co-sell-ready offer, with monthly or annual billing against your existing EA / MCA agreement. The license is eligible for MACC drawdown where applicable. Until launch, "Buy Now" goes to the waitlist.
Can we use our Microsoft Azure Consumption Commitment (MACC) to pay for CloudMonitor?
Yes. CloudMonitor is a transactable, co-sell-ready Azure Marketplace offer, so customers with a MACC can put the CloudMonitor license against that commitment. The cost decrements your MACC instead of coming out of a separate software budget — and it helps you draw down toward your commitment target faster, which avoids a true-up charge at the end of the commitment year. See Microsoft's MACC enrollment overview for the eligibility rules.
Is there a discount for not-for-profits or Microsoft TSI grant holders?
Yes — registered not-for-profits, NGOs and funded startups get 50% off any CloudMonitor plan, with no Azure spend cap. The discount stacks on the Azure grant you already get from Microsoft Tech for Social Impact (TSI), so your TSI grant goes further. Apply on the NFP discount program page with proof of registration or your latest funding round.
Security & data
Security & data
Where does our data live?
In our Microsoft Fabric tenancy, in the data residency region you choose at sign-up — encrypted in transit and at rest, isolated per customer.
Are you ISO certified?
Yes — ISO/IEC 27001:2022 and ISO 9001:2015. Certificates available under NDA.
Can we get a SOC 2 report?
CloudMonitor is ISO 27001 certified in lieu of SOC 2. We can share the ISO Stage 2 audit summary under NDA.
Is CloudMonitor a certified Microsoft partner?
Yes. CloudMonitor is a Microsoft Solutions Partner with certified software for Azure. Microsoft's technical review confirms the platform's interoperability with Azure billing, FOCUS exports, and the Microsoft Cloud — and the designation is validated against Microsoft Marketplace customer-success criteria. Background: Microsoft Learn overview of the designation. Full certification stack on the Information Trust Center.
Ready to buy CloudMonitor?
Fixed annual license tied to your Azure consumption — Starter $6,000, Professional $14,000, Enterprise $30,000. Pick the plan that matches your footprint.
