Case Study · MSP partner
How Arraya Solutions cut Azure spend by 50% with CloudMonitor.
A US-based MSP used CloudMonitor to reduce its own Azure spend and then replicated the methodology to deliver 15–20% average savings for its customers.
About the customer
Arraya Solutions
US-based Microsoft Solutions Partner and managed services provider delivering cloud, infrastructure, and managed Azure services to enterprises across North America.
Results at a glance
Arraya Solutions · by the numbers.
50%
Azure spend reduction (Arraya)
15–20%
Average customer saving
~10 yrs
On Azure as a partner
The Problem Statement
Customers needed clarity in an opaque Microsoft ecosystem.
As a CSP, we are continually working to improve our stance as a high valued cloud consultant for Microsoft customers by determining ways to help our customers with understanding the Microsoft landscape. Our challenges pertain to giving customers the insights necessary to operate their business within a, sometimes opaque, Microsoft ecosystem.
We needed to find ways to understand Security, Compliance, and specifically Costs within a comprehensive and holistic methodology. We have needed a solution that could reach into the Microsoft ethos and provide the necessary data to drive healthy actions by our Customers.
We didn't just want to do this for our customers, but for our own internal systems as well. As an Azure customer, we have utilized the cloud for production use for almost 10 years but fell short on proper management into resources and ultimately, costs.
Before CloudMonitor
The Key FinOps Challenges
Three priorities Arraya needed to solve for itself and for its customers.
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Optimize customer cloud estate for increased business value.
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Provide customers with essential operational insights in the cloud.
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Help customers understand their cloud costs, compliance and security posture.
The FinOps Solution
A templatized methodology — first internal, then rolled out to customers.
We concluded that to best help our customers, we needed to determine the best methodology for understanding our own cloud estate and optimizing it for an increase in business value. By incorporating CloudMonitor, we used its reporting capabilities to provide us with a holistic perspective of our Azure infrastructure.
It gave us insights into obsolete or unused resources, deployment trends that led to spending unnecessary amounts of dollars, and gaps in uniformity across resource types. We then utilized our lessons learned and incorporated them into our sessions with our customers.
They found high value in seeing the charts, trends, recommendations, and additional meta details about their resources which the native Microsoft tools can make difficult to do so. We found that this templatized approach can be applied to any organization that operates in the cloud and we moved this methodology to multiple customers who reaped the benefits.
The Results in the Business
Around a 50% reduction in Azure spend.
By incorporating the changes in company culture alongside CloudMonitor, Arraya Solutions managed to save up to 50%. They were subsequently able to undertake projects without concerns of being overwhelmed by rising costs.
Arraya Solutions extended the same strategy to their clients, and on average, they aided their customers in achieving a cost reduction of 15–20%, enabling them to allocate these savings towards other initiatives. This approach also contributed to maintaining a financially sound environment.
Key results
Internal Azure savings
Around 50% reduction in Arraya's own Azure spend, freeing budget for new initiatives.
Customer savings replicated
15–20% average Azure cost reduction delivered to managed customers using the same methodology.
Holistic Azure visibility
CloudMonitor reporting gives Arraya a single view of resources, trends, and recommendations across every customer tenant.
Related FinOps Domains
Arraya found that customers first and foremost wanted to Understand Cloud Usage and Cost.
The audit work — finding obsolete resources and matching workloads to right-sized services — sits inside Cloud Usage Optimisation.
As a growing service provider, we need the flexibility that comes with Microsoft Azure along with the visibility and insights of tools like CloudMonitor. Using CloudMonitor gives us actionable data that translates to better organization of cloud resources along with incremental cost savings. Those cost savings support further cloud investment and reduce time to market for adding new and innovative service products into our platform.
Chief Operations Officer
Arraya Solutions
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