Solution
Per-customer cloud cost — for SaaS providers.
If you're a SaaS business running on Azure, you need to know what each customer costs you. CloudMonitor maps cost to customer, plan, and gross-margin tier.
The problem
The SaaS economics problem.
Customers don't map to subscriptions.
One subscription serves thousands of customers. Cost-per-customer is impossible without instrumentation.
Plan tiers blur unit economics.
A "Starter" customer can cost more than an "Enterprise" customer if they over-consume.
Gross margin needs to come up.
SaaS investors care about gross margin. Cloud cost is the lever.
How CloudMonitor answers
What CloudMonitor does.
Tag-based per-customer cost.
Tag every resource with a customer ID. CloudMonitor pivots cost by customer in every report.
Per-plan gross-margin view.
Compare cost per customer against subscription revenue by plan tier. See your real gross margin.
Outlier detection.
Surface customers whose cost spiked — investigate before they kill your margin.
Unit economics in CloudMonitor
Cost per customer, on real reports.
Tag resources with a customer ID, then pivot every report by customer and plan tier — the instrumentation that turns cloud cost into gross margin.
Per-customer cost
Pivot any report by customer.
Tag resources with a customer ID and every report pivots by customer — so cost-per-customer comes out of the same data, not a separate billing exercise.
Plan-tier margin
Cost groups map to plan tiers.
Model each plan tier as a cost group and compare actual cost against plan revenue — the gross-margin view that surfaces the Starter customer out-consuming an Enterprise one.
Outcomes
SaaS outcomes.
46%
Clinic to Cloud cut Azure spend
Per-customer
Cost mapping out of the box
+15pts
Median gross-margin lift
Data-Driven did a comprehensive audit of our Azure infrastructure and DevOps processes with CloudMonitor. They identified and improved several areas, saving our company thousands of dollars each month in subscription costs.
Rafic Habib
CEO, Clinic to Cloud
46%
Azure spend reduction
See per-customer cost on real SaaS data.
The beta includes multi-customer cost mapping across your SaaS estate.
